Koalanda logo

Terms of Use

Last updated: 03.02.2024

Please read these Terms of use ("Terms") carefully before using the koalanda.pro website and the Koalanda’s blog (the "Koalanda", "Service", "Koalanda’s Blog") owned and operated by Koalanda Ltd. ("us", "we", or "our").

Your access to and use of the service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, members (register users) and others who access or use Koalanda.

By accessing or using the service you agree to be bound by these Terms. If you disagree with any part of the Terms, then you may not access the service.

Your Account

If you create an account to use Koalanda, you are responsible for all conduct or activities on, through or by use of your account. You must immediately notify us of any unauthorized use of your account.

The purchase, sale, assignment, or transfer of any accounts is prohibited.

You are responsible for maintaining the security of your account and password. We will not be liable for any loss or damage from your failure to follow this security obligation.

Intellectual Property Licence and Ownership

The copyright subsisting in the content of this website, including without limitation text, graphics, information, architecture, and coding (including any copyright subsisting in them), is owned or licensed by Koalanda Ltd. We grant you a limited, non-transferable license to use Koalanda’s intellectual property in accordance with the terms of this agreement, as long as you are a member. If you wish to make any other use of our website content, you must have our prior written permission.


The use of automated systems, bots, or software to extract data from this website, (‘screen scraping’) is strictly prohibited.


Koalanda offers monthly, quarterly or annual subscriptions. Subscriptions renew automatically unless you terminate your plan. You must terminate your Koalanda plan at least 24 hours prior to the next monthly/quarterly/yearly due date to avoid being charged for that month/year.

Koalanda payments for monthly plans are due for any month on the same date, or the closest date in that month, to the day you made your first monthly payment. Koalanda payments for quarterly plans are due for any quarter on the same date, or the closest date in that month, to the day you made your first monthly payment. Koalanda payments for yearly plans are on the same date as the day you made your first yearly payment.

As long as you are a monthly/quarterly/yearly service plan member, you’ll provide us with a valid payment source and authorize us to deduct the monthly/quarterly/yearly charges against that payment source. You will replace the information for any payment source that expires with information for a valid payment source. Failure to perform payment shall construe as a material breach of this agreement.

Although a particular service is offered as unlimited, Koalanda reserves the right to impose technical restrictions. These restrictions would not affect the normal and active use of the product by the customer when such use is for personal use and for non-commercial purposes.


We or you may terminate this agreement at any time. You must terminate your Koalanda plan at least 24 hours prior to the next monthly/quarterly/yearly due date to avoid being charged.

Termination after payment for the month/quarter/year is valid for a future period and no refund is due.

We may terminate or suspend access to our Service immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms. Only if we terminate your account without cause, will we refund you a pro-rated portion of any plan prepayment.

If your account is terminated, we may permanently delete your account and all the data associated with it from our website. If you do not log in to your account for 12 or more months, we may treat your account as “inactive” and permanently delete the account and all the data associated with it.

All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

Free version

Koalanda offers a free version of the platform, providing users with essential tools for Etsy sellers at no cost. By utilizing our free plan, users agree to adhere to the terms outlined in this agreement, ensuring a fair and respectful usage of Koalanda's services.


When you use Koalanda or send emails, text messages, and other communications to us, you are communicating with us electronically. You consent to receive communications from us electronically. You agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

All notices to you will be effective when we send them to the last email or physical address you gave us or posted on our website.

Any notice to us except notice for the termination will be effective when delivered to us at: contact@koalanda.pro.

Notice for termination sent to us via email is acceptable only if there is a technical problem preventing the termination automatically through our website.

Disclaimer and Limitation of Liability

Our service or blog may contain links to third-party websites or services that are not owned or controlled by Koalanda Ltd. In no event will Koalanda Ltd be responsible for the actions of any third party. Third parties may include but are not limited to advertisers, linked websites or other members.

Koalanda does not guarantee that this website will be free from errors or viruses, or that access to this website will be uninterrupted or error-free, that defects will be corrected, or that our servers are free of viruses or other harmful components. Koalanda Ltd disclaims all representations and warranties regarding the currency, accuracy, completeness, reliability, security, availability or timeliness of the content, information or services provided by this website. You acknowledge that your use of this website and any information is entirely at your own risk.

Except to the minimum extent required by applicable law and then only to that extent, in no event will Koalanda Ltd, its employees, officers, directors, affiliates or agents be liable to you on any legal theory for any incidental, direct, indirect, punitive, actual, consequential, special, exemplary or other damages, including without limitation, loss of revenue or income, lost profits, pain and suffering, emotional distress, cost of substitute goods or services, or similar damages suffered or incurred by you or any third party that arise in connection with the website or services (or the termination thereof for any reason), even if the Koalanda team has been advised of the possibility of such damages.

Our total liability for all claims made about the service in any month will be no more than what you paid us the month before.

Ideas and feedback

You may choose to, or we may invite you to submit comments or ideas about Koalanda, including but not limited to ideas about improving Koalanda or our products. By submitting an idea, you agree that your disclosure is unsolicited and without restriction and will not place Koalanda Ltd under any fiduciary or other obligation and that we are free to use the idea without any additional compensation to you, and/or to disclose the idea on a non-confidential basis or otherwise to anyone.

Privacy Policy

Koalanda may use and disclose your information according to our privacy policy. Our privacy policy is incorporated into these Terms of use.


Our failure to exercise or delay in exercising any right, power or privilege under this agreement shall not operate as a waiver; nor shall any single or partial exercise of any right, power or privilege preclude any other or further exercise thereof.


We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion. Your continued use of this website after we change these Terms will mean you accept the Terms as they apply from time to time.

Conflict with Other Agreements

If there is any conflict between these Terms and any other agreement between Koalanda Ltd and you as a member, the provisions of the bilateral agreement shall prevail.

Governing Law and Jurisdiction

These Terms are governed by and shall be construed in accordance with the laws of the Republic of Bulgaria and the European Union law without regard to its conflict of law provisions. The parties submit all their disputes arising out of or in connection with these Terms to the exclusive jurisdiction of the Courts of the Republic of Bulgaria.

The invalidity or unenforceability of any provisions of this agreement shall not affect the validity or enforceability of any other provision of this agreement, which shall remain in full force and effect.

Contact us

If you have any questions about these Terms, please contact us.

Koalanda Ltd, UIC: 206643658, is with registered office and address of management in Sofia, Bulgaria.

Follow us around the web

The term 'Etsy' is a trademark of Etsy, Inc. This application uses the Etsy API but is not endorsed or certified by Etsy, Inc.