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Account settings

  • Creating an account
  • Connecting your shop
  • Disconnecting your shop
  • Deleting your account

Plans and subscriptions

  • Free version of Koalanda
  • Subscribing to Koalanda
  • Supported payment methods
  • Switching between subscriptions
  • Accessing invoices
  • Managing failed payments
  • Cancelling a subscription

Keyword research tools

  • Keyword Tool
  • Trending Keywords
  • Keyword Comparison
  • Keyword Lists

Competition research tools

  • Shop Explorer
  • Shop Inspector
  • Shop Lists

Product research tools

  • Trending Listings
  • Listing Inspector
  • Listing Lists

Market research tools

  • Country Explorer
  • Country Inspector
  • Category Explorer
  • Category Inspector

Cancelling a subscription

To cancel your Koalanda subscription you have to:

  1. Log into Koalanda.
  2. Click on your shop icon in the upper-right corner of your Dashboard.
  3. Select ‘My Subscription’ from the dropdown menu.
  4. Locate the active subscription and click on the ‘Cancel Subscription’ button.
  5. Confirm the cancellation in the popup.

Your subscription will remain active until the period for which you have already paid expires. You will not be charged any more. After this, your account will be moved to the free version of Koalanda.

If you cancel your subscription while your trial period is still active, you will not be charged at all.

Updated on March 6, 2024
Managing failed payments

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